Who is Using Buy Now, Pay Later — and Why?

Summary: Buy Now, Pay Later (BNPL) is a convenient, frictionless alternative to traditional installment loans or credit cards, and it can also serve as a safety valve for those in more vulnerable economic straits. The two types of Buy Now, Pay Later – point-of-sale and after-purchase – tend to attract different types of consumers. This is where credit unions, as the financial partner and advisor for their members, can step in to offer the best options and keep members informed about responsible use of the service. Knowing your audience also helps market appropriately to consumers to drive adoption and usage.

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Author: Jennifer Bennett is a seasoned strategic product manager with over 20 years of experience in the payments industry. Renowned for her expertise, Jennifer has consistently demonstrated leadership and innovation, particularly in her work in the credit union space. Her strategic vision and deep understanding of the financial sector have been pivotal in driving product development and enhancing customer experiences.

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